Human, IMO the free games from Sony and MS are taking a toll.
Not only does that devalue all games, it means people spend their
time on those. At the end of the day it's competition for peoples
time more so than wallets, and if many of those people can game for
free, they will.
PS4 March: Valiant Hearts (77%), CounterSpy cross-play (64%)
XB1 April: Child of Light (82%, and one of my favorite games of
2014), Pool Nation FX
X360 April: Assassins Creed IV Black Flag (86%, and the best AC
in recent years), Gears of War Judgment (79%), Terraria (81%)
This is a very solid line-up of free games. I recall Black Flag
on PS4 taking me 50% hours for a very enjoyable 100%, and Terraria
is time sink for those into that genre.